Support
Support
Commissioning
A step-by-step guide to commissioning FastJET, Stormjet, and Skywalker machines on South African print floors.
Remote Check
A clear route for remote checks on South African large-format sites, aimed at teams already running production.
parts counter
Support starts with the machine facts that affect colour and stability on FastJET, Stormjet, and Skywalker units. Include the printer model, board type, ink set, current ICC profile, nozzle test, and clear photos of the carriage area, capping station, and print sample. On South African sites, power variation, dust, winter static, and media stored in warm containers can all change the checks needed before colour, ink delivery, or alignment faults are assessed.
Training Hour
A focused outline for training hours on South African print floors, built for operators who know the basics.
Escalation
A practical route for escalating colour, carriage, ink, and board issues on South African production floors.
warranty office
A plain-language guide to warranty support on South African print floors.