Courier Notes

By Vishen Moonsamy, Mr

Add courier notes to every cartridge or part order with printer model, ink type and branch name so the right box lands at the right print floor.

When parts, inks or sample prints move between branches, the missing detail is usually what causes the delay. On South African print floors, that means boxes with no machine note, no cartridge reference, or no indication of what the receiver must test first. Courier Notes is our note for packing and sending large-format items with fewer mistakes.

Courier notes for cartridges and parts need three things every time: printer model, ink set, and receiving branch. That small line of detail matters when one FastJET box is headed to Johannesburg and another to Durban with different consumables inside. Use the contact form to query a note and include the printer model, ink set and receiving branch.

Details that must travel

• Printer model and board name
• Photo of label and packed item
• Part code written once, clearly
• Ink type and branch entered together

A courier note should match the cartridge note and the machine record on hand. If the label says Skywalker solvent but the branch is expecting UV stock, the problem starts before the box is opened. Keep the wording short enough for stores, dispatch, and the receiving technician to read the same way.

From packing bench to branch

Courier Notes keeps cartridge and part orders tied to the right machine and branch. Add the printer model, ink type and delivery branch on every order so the correct box reaches the correct production floor.

Start with what is being sent, who must receive it, and what the first check will be on arrival. South African branch transfers often fail on the small omissions: no cartridge reference, no printer family, or no branch name written as the site uses it. A good courier note removes the guessing before the parcel reaches the print team.

Include one note inside the box and the same core details on the outer label or pouch. If inks, dampers, or a sample print are travelling together, state which item must be checked first after delivery. That helps the receiving branch sort urgent machine items from stock that can wait.

Dispatch realities in South Africa

Courier notes need to survive handovers between buying, dispatch, and branch receiving. A parcel moving through OR Tambo, Cape Town, or Durban depots can lose context very quickly if the machine name lives only in a phone chat. Put the identifying detail on the paperwork that stays with the goods.

Humidity near the coast can matter when sample prints or media offcuts are included with parts. Inland dust and power interruptions can also change what the branch should inspect first after the box is opened. That is why the note should mention whether the priority is ink identification, part fitment, or a print check.

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