Specs
Spares Bridge specs
Spares Bridge specs list the machine and consumable details we need before advising on replacement cartridges, dampers, heads or related parts. Include the exact printer model, fitted ink set, visible fault, and any code printed on the current component so the note matches the unit in your shop.
Machine details needed first
These Spares Bridge specs set out the details needed before we advise on cartridges or parts. We need the printer model, ink type, current fault and any stock code on hand so the note matches the machine on your floor.
Start with the printer badge and carriage layout, then note whether the machine is FastJET, Stormjet, or Skywalker. Record the ink type in use, the head position affected, and the part number from the old cartridge or damper if it is still readable. A clear note on the present fault, such as colour dropout, ink starvation, or a leak at the manifold, helps us map the spares note correctly.
Photos matter most when a replacement part has been fitted and the printer no longer behaves like the last working setup. Send one image of the full carriage area and one close view of the suspect item so connector style, tubing route, and mounting differences can be checked against the spec. This is especially useful where previous repairs mixed older and newer assemblies on the same machine.
What to send with faults
Add the current nozzle test result, any head voltage or ink pressure setting on screen, and the stock code from the carton if the spare is unopened. If the part was bought without outer packaging, note any label on the cartridge body, damper, or cable tail. These details narrow down whether the machine needs a matching consumable, a different fitting, or a check before another part is installed.
Use the spares-bridge specs page when a part swap has changed the machine from its last known working state. Before sending the enquiry through the contact form, gather one nozzle check and the model name shown on the chassis. If the printer has FastJET, Stormjet, or Skywalker branding, include that wording exactly as it appears on the machine.
- Exact model and branding shown
- Ink type and fault noted clearly
- Stock code from box or label
Checks before parts advice
South African workshop conditions can change how a spares issue presents on the printer. Inland dust may show up as repeated contamination around caps and wipers, while coastal humidity can affect drying, cleaning routines, and how ink residue appears near the head area. If the machine has been standing through load-shedding or irregular shifts, mention that with the fault history.
A cartridge note is stronger when it includes what happened just before the failure. Say whether the issue started after a head clean, damper replacement, ink change, or a period of non-use. Also mention if the printer was running sale vinyl, banner, paper, or backlit stock when the defect first appeared, because usage can point to pressure or feed-related causes.
Operated by Astros Marketing (Pty) Ltd from 2 Makro Place, Sunnyrock 1401.
Useful fault history to include
Use Spares Bridge when a head, damper or cartridge change means the usual profile route no longer matches the machine.
Keep the old part until the machine, label, and connector style have been recorded against the spec. Write down any menu values changed during the attempt to restore printing, especially if head voltage, purge settings, or negative pressure were adjusted. That record helps prevent the next note from being based on a machine state that no longer matches the original setup.
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